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THE COLLECTION COMPANY P/L 

EXPERTS IN HIGH VOLUME DEBT RECOVERY

Professional   Proactive   Focussed

PROVIDING FULL DEBT RECOVERY SERVICES
On a Scale to Suit Your Business

The Collection Company Pty Ltd, trading as Kents Collections, provides focused, project-based debt recovery services for clients across Australia.
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We are not a standard debt collection agency. Our targeted approach allows us to operate with you on specific recovery projects that require strategy, structure, dedicated resources and close management.
With over 30 years’ experience in the debt recovery industry, we have managed more than 25,000 recovery actions and recovered in excess of $20 million on behalf of our clients.
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Every recovery project is different. We take the time to understand your debt profile, debtor base, recovery objectives, commercial priorities and preferred approach.
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From there, we design a tailored recovery programme and allocate dedicated resources to give each matter the best chance of success.
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Our project-based approach allows us to apply the right escalation strategies, maintain consistent follow-up, and provide clear reporting and real-time status updates throughout the process.
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Focused. Strategic. Results-Driven.
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Our aim is simple: to recover money efficiently, professionally and cost-effectively, while allowing you to focus on your business or department.
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Where possible, payments are made directly to you, helping improve cashflow and ensuring recovered funds are received sooner. Payments can also be processed through our trust account where that is your preference.
​Looking to start a Recovery Project? Speak with The Collection Company about a tailored debt recovery programme designed for your business.

Volume Collections

Our systems are established to deal exclusively with large volume account recovery for financing entities, telcos, government departments and more.

Debt Range

Combining our streamlined high volume debt recovery systems and our unique costing process, means  there is no limit on the minimum or maximum amount of an individual debt when part of an accepted portfolio.

Body Corporate Levies

Don't allow unpaid levies to effect your plans as a responsible Body Corporate Manager or Committee. We understand the responsibility you carry, so let us help you resolve those debts.

Individual/Commercial Debts

We may specalise in volume commercial debt collection but we also handle certain claims relating to individual debts. To find out more, click below

Legal Action

Our experience means that we know what we are doing when it comes to legal actions to recover your debts . We have all the basis covered without the high cost of doing so.

Why You Should Choose
The Collection Company P/L

35+ Years of Experience

Fast Payments

Experts in High Volume

Over $20M in Recoveries

Live Up to Date Reporting

Full Service

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EXPERTS IN HIGH VOLUME DEBT RECOVERY

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For all legal actions in the debt collection and enforcement process.

Local Government Rates and Charges Recovery

The Collection Company Pty Ltd is able to provide specialist debt recovery services to local governments across Australia, assisting councils to recover overdue rates and water charges efficiently, professionally and in accordance with legislative requirements. Our approach recognises that every account represents a member of the community, balancing firm recovery action with fairness, respect and a commitment to achieving practical outcomes wherever possible.

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Our structured recovery process includes account assessment, debtor engagement, payment arrangement management, field services, skip tracing, legal escalation and enforcement where required. We work collaboratively with councils to maximise recoveries while protecting community relationships and ensuring all recovery activity is undertaken in accordance with Council policies, approved procedures and applicable legislation.

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Where voluntary payment cannot be achieved, The Collection Company has the experience and legal capability to assist councils through the statutory sale of land process for overdue rates and charges. Working alongside our specialist legal partners, we support every stage of the process, from initial statutory notices through to auction, conveyancing and finalisation, ensuring legislative compliance throughout.

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We recognise that local government debt recovery requires a respectful and considered approach when engaging with vulnerable members of the community, including Aboriginal and Torres Strait Islander peoples, the elderly, people experiencing financial hardship, disability or illness, and those facing other personal challenges.

 

Our team is committed to treating every individual with dignity, empathy and professionalism, working collaboratively with councils to identify appropriate support pathways and sustainable payment solutions wherever possible, while ensuring recovery activities remain fair, compliant and consistent with Council's community responsibilities.

Contact Us

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